We would like to welcome you to theFamily. recently acquired the assets of . Hostwinds will continue to operate all current services, and will provide services to all existing clients.
We want to tell you a little bit about Hostwinds if you are not familiar with us.
· Founded in 2010
· PC Magazine Editor’s Choice Award Winner
· INC 500 Award Winner (#98)
· 25 Full Time US Based Employees
· 24/7/365 US Based Support (Via Live Chat & Phone & Tickets)
· Average Ticket Response Time 5 Minutes
· Owns all equipment outright (Not a Reseller)
Our first goal and priority is to begin migrating all existing clients over to Hostwinds enterprise billing system, for faster response times, and easier management of existing services. This will take place over the next 60 days, you will receive an email with more information on this.
The most immediate change you will notice, is all credit card and PayPal payments will now be going directly through Hostwinds. This means that on your Credit Card Statement the charge will show up as “Hostwinds”, also on PayPal payments, it will show up as paying Hostwinds.
We are very excited about working with you for a long time to come and finding the most effective solutions to your needs. If you have any questions at all, or just want to chat, feel free to open a support ticket, or go directly to Hostwinds.com and open a live chat with a friendly operator.